Return Policy Page

Return Policy for Inor Fresh Foods LLP

This Return Policy outlines the terms and conditions for returning products purchased from Inor Fresh Foods LLP through the platform ("Website/App"). By making a purchase on Inor Fresh, you agree to adhere to the guidelines set forth in this policy.

Return Eligibility:

Products are eligible for return within the stipulated return period from the date of delivery.
Return eligibility is subject to the specific terms outlined for each product category.
Product Condition:

Returned products must be in their original condition, unopened, unused, and with all original tags and packaging intact.
Products showing signs of wear, damage, or alteration may not be eligible for return.
Initiating a Return:

To initiate a return, customers must contact Inor Fresh Customer Support within the specified return period.
Contact can be made through the Website/App or by emailing [email protected].
Return Authorization:

Customers must obtain authorization from Inor Fresh Customer Support before returning any product.
Unauthorized returns may not be accepted.
Return Period:

The return period varies depending on the product category and is clearly specified in the product description.
Returns requested after the stipulated period may not be accepted.
Return Shipping:

Customers are responsible for the cost of return shipping unless the return is due to an error on the part of Inor Fresh.
Inor Fresh may provide a prepaid return shipping label for certain cases, as determined by Customer Support.
Refund Process:

Upon receipt and inspection of the returned product, a refund will be initiated.
Refunds will be processed using the original payment method, and the timeline may vary based on the payment provider.
Non-Returnable Items:

Certain items, including perishable goods, personalized products, and items marked as non-returnable, are not eligible for return.
Damaged or Defective Products:

In the case of receiving damaged or defective products, customers must notify Inor Fresh Customer Support immediately.
Inor Fresh will arrange for a replacement or refund for such cases.

Orders can be canceled within a specific time frame after placement, as indicated in the cancellation policy.
Once an order is processed for shipping, cancellations may not be possible.

Inor Fresh may facilitate exchanges for eligible products based on availability.
Exchange requests should be communicated to Inor Fresh Customer Support.
Policy Updates:

Inor Fresh may update the Return Policy, and customers will be notified of any changes.
Customers are responsible for regularly reviewing the Return Policy.
Contact Information:

For any inquiries or assistance related to returns, customers can contact Inor Fresh Customer Support at [email protected].
By making a purchase on Inor Fresh, you acknowledge and agree to comply with the terms outlined in this Return Policy. For any queries or concerns regarding returns, please contact our Customer Support team.