Privacy Policy Page

Privacy Policy

At Inor Fresh, we are committed to safeguarding your privacy and protecting your information. This privacy policy outlines how we collect, use, share, and process your personal information through our online platform at www.inorfresh.com, including the Inor Fresh website and mobile application (referred to as the Website/App). Your personal information will be primarily stored and processed in India, and we do not offer any products or services outside India through this Website/App.

To ensure the utmost protection of your privacy, we provide this notice to explain our information collection and disclosure practices. By visiting our Website/App, providing your information, or using our products/services, you expressly agree to abide by the terms and conditions of this Privacy Policy, the Terms and Conditions of Use, and the relevant service/product terms and conditions. You also agree to be governed by the laws of India, including those related to data protection and privacy. If you do not agree, kindly refrain from using or accessing our Website/App.

Definitions

"We," "Our," and "Us" refer to Inor Fresh Foods LLP, operating under the business name Inor Fresh.

"You," "Your," "Yourself," and "User" denote natural and legal individuals accessing or using the Website/App for commercial purposes.

"Website," "App," "Website/App" represent www.inorfresh.com and its mobile applications created by Captain Fresh for B2B&C business purposes.

"Personal Data" pertains to any personally identifiable information collected from You.

Collection of Your Information

We respect your online privacy and recognize the need for appropriate protection and management of any Personal Information You share. When using our Website/App, we may collect and store information provided by You, including but not limited to email addresses, residential addresses, phone numbers, and business information. This information is used to offer personalized services, enhance customer experience, and facilitate transactions.

We may also gather statistical information, such as IP addresses and browsing patterns, to conduct internal research on user demographics, interests, and behavior. Providing certain categories of Communication Data and Personal Data may be mandatory for registration or to access specific services.

Our Use of Your Information

By providing Personal Data, You authorize us to collect, store, retain, and use it for purposes including identity verification, providing products and services, responding to queries, and improving content, layout, and offerings. We may use Your information for marketing, research, and statistical analysis, as well as to provide notices and product alerts.

Disclosure of Personal Data

We may disclose Your Personal Data to third-party service providers and affiliated companies for specified purposes. Your information may also be shared with professional advisers, law enforcement agencies, and other organizations when necessary. Account Information may be shared with third-party service providers, such as banks, to facilitate transactions.

Accessing, Reviewing, and Changing Your Profile

After registration, You can review and change the information submitted, except for Your display name/user name. If You believe any information is incorrect or incomplete, contact us for correction. We may retain certain information for dispute resolution and legal purposes.

Security

We prioritize data protection through physical, electronic, and procedural security measures. While we employ industry standards, users acknowledge the inherent risks of internet data transmission and are responsible for safeguarding login credentials.

Cookies and Unsubscribe/Opt-out

We use cookies for data collection and offer features based on user interests. Users can decline/delete cookies but may experience limitations on certain Website/App features. Opt-out options for non-essential communications are provided, and consent withdrawal may impact access to the Website/App.

Indemnity

Users agree to indemnify us for any claims arising from the disclosure of Personal Data to third parties and use of third-party websites and resources. We disclaim warranties for third-party actions related to Personal Data disclosed by users.

Severability

Each paragraph of this policy is independent and severable. Nullifying one or more paragraphs doesn't affect the rest, except where expressly indicated.

Grievances

For privacy-related grievances, contact Sheldon Fernandes at [email protected]. Office address: we work, RMZ Latitude Hebbal Bangalore.

Amendment

Our Privacy Policy may change, and updates will be posted on the Website/App or notified by email. Users are encouraged to check for changes periodically.

Customer Support

For queries or complaints, contact our customer support team via the "Need Help" option on the Website/App or email [email protected].